I looked it up and found that it's quite frequent Netflix error code tvq-pb-101. The most obvious way is to contact the Netflix customer center, but most of the time, it's not easy to contact them because it's the evening.
Let me summarize how to solve the Netflix error code tvq-pb-101 in various communities.
I hope it helps you.
Netflix tvq-pb-101 error code what?
There are two typical problems with the tvq-pb-101 error code: tvq-pb-101 (5.2.5) and tvq-pb-101 (1.9.0). Netflix explained that the problem occurs when playback stops due to a data problem stored on the device.
Netflix error code tvq-pb-101 is known to be caused by three problems: 'Damage of data', 'Old App Version', and 'Device Connection Problem'.
So, what are the solutions?
Netflix error code tvq-pb-101 is known to be caused by three problems: 'Damage of data', 'Old App Version', and 'Device Connection Problem'.
So, what are the solutions?
Netflix tvq-pb-101 error code 'How to fix?'
The first simple way to resolve the error code is to try 'Turn it OFF and ON'. Because there may be a device connection problem, it is necessary to reconnect the part where the device is connected while the power is off and check to ensure that the data is transmitted.
You probably searched it because you didn't have to try it. But have you disconnected the power itself, unplugged the cord, left it for more than 3 minutes, and reconnected it?
Let's summarize the different ways for each device. Try restarting smart TVs, Fire TVs, Stick, streaming media players, X-box, and so on.
1. Powering off the device
2. Wait for at least 3 minutes after disconnecting/removing the device
3. Power connection
4. Re-run Netflix after powering on the device
How to resolve error codes by device
1. Smart TV: Shut down → Disconnect Device → Wait 3 minutes → Restart
2. Streaming media player: shutdown → device disconnect → 30 seconds wait → Restart
3. Xbox / PlayStation: Shutdown → Device Power Off → 3 Minute Wait → Restart
4. Fire TV / Stick : 'Home' button → Setting → 'Restart'
5. Set-top box: shutdown → device disconnect → 30 seconds wait → restart
It is recommended that you take a look at the connection jack in the above process to see if it is properly connected.
2. Streaming media player: shutdown → device disconnect → 30 seconds wait → Restart
3. Xbox / PlayStation: Shutdown → Device Power Off → 3 Minute Wait → Restart
4. Fire TV / Stick : 'Home' button → Setting → 'Restart'
5. Set-top box: shutdown → device disconnect → 30 seconds wait → restart
It is recommended that you take a look at the connection jack in the above process to see if it is properly connected.
Clear Data/Cache
Often problems can occur with the remaining data. For smart TVs, PlayStation, or Xbox, clearing data/cache can help resolve the issue of tvq-pb-101 error code.
·'Home' button → Setting → Applications → Manage All Installed Applications → Netflix → 'Clear data' & 'Clear cache' → Wait more than 30 seconds after disconnecting power → Re-run Netflix
Usually, the Setting/Setting/Setting item has a cache/data deletion function. If you can't find a related item, deleting and reinstalling the Netflix app could be one way.
·'Home' button → Setting → Applications → Manage All Installed Applications → Netflix → 'Clear data' & 'Clear cache' → Wait more than 30 seconds after disconnecting power → Re-run Netflix
Usually, the Setting/Setting/Setting item has a cache/data deletion function. If you can't find a related item, deleting and reinstalling the Netflix app could be one way.
Check the app version
Usually, the Netflix app installed on your TV is always updated to the latest version automatically. If it is not updated, the problem may occur.
If you don't see the Netflix update alarm, it's the latest version, so you can also fix it by deleting and reinstalling the app.
I've tried everything, but if it doesn't work, maybe the TV connection is damaged. It came out well before, but it doesn't come out, then there might be a problem with the damage to the hdml cable.
Alternatively, the Netflix app has been updated to the latest version, but the firmware version of the "device itself" hasn't been updated for a long time, which may cause that problem.
If you don't see the Netflix update alarm, it's the latest version, so you can also fix it by deleting and reinstalling the app.
I've tried everything, but if it doesn't work, maybe the TV connection is damaged. It came out well before, but it doesn't come out, then there might be a problem with the damage to the hdml cable.
Alternatively, the Netflix app has been updated to the latest version, but the firmware version of the "device itself" hasn't been updated for a long time, which may cause that problem.
Netflix Customer Center 'How to Connect'
You can connect to the Netflix customer center on the app.
If you press the customer center, the above screen will appear. In the case of a mobile phone app, by pressing a phone call, the phone connection is directly connected on the app.
After pressing it, you will be asked if you can check the location for quick consultation, so please be aware.
Select 'Profile icon' at the top right of the app
→ Profiles and other settings
→ 'Customer Center' at the bottom
After pressing it, you will be asked if you can check the location for quick consultation, so please be aware.
It seems that counseling is possible even if you don't agree with location tracking.
Summary: How to Resolve Netflix Error CODE
1. Check the app version (Netflix/Device's own firmware version)
2. Reconfirm device connection while powered off and wait about 3 minutes before retrying
3. Delete app cache/data or reinstall Netflix
4. Check with another device to see if it's a problem with the hdml cable or the connection line
5. Contact Netflix Customer Center on 'App' Attention 'Location Check' Consent!!
2. Reconfirm device connection while powered off and wait about 3 minutes before retrying
3. Delete app cache/data or reinstall Netflix
4. Check with another device to see if it's a problem with the hdml cable or the connection line
5. Contact Netflix Customer Center on 'App' Attention 'Location Check' Consent!!
I hope this will help you solve it. I summarized how to solve Netflix error code tvq-pb-101 that interferes with fun time.